Terms and Conditions
These Terms and Conditions govern the use of the InvoX platform and services provided by HD Office S.R.L.
Important
Using the InvoX platform implies full acceptance of these conditions. Please read them carefully before using our services.
Table of Contents
Navigate quickly to the sections that interest you
1. Definitions
Terms and definitions used in these conditions
« InvoX »
The online billing and project management application, as well as related services provided by HD Office S.R.L.
« Provider »
HD Office S.R.L., owner and operator of the InvoX platform.
« Client »
Any natural or legal person who uses the InvoX platform and services.
« Services »
All features offered by InvoX (online billing, dashboard, check-in/out, quotes, price library, PEPPOL transmission, secure emails, automatic postal sending, etc.).
« Client Data »
Information, documents and data (including personal data) uploaded or processed via InvoX.
« Force majeure »
Any external, unforeseeable and unavoidable event (e.g. natural disasters, epidemics, fires, cyber attacks, power outages, strikes, network failures, etc.) making it impossible to provide services.
2. Scope of application
To whom these conditions apply
Universal application
These Terms and Conditions apply to all users of the InvoX platform and to all services provided by HD Office S.R.L.
Mandatory acceptance
Using the application implies full acceptance of these conditions.
Exclusion of Client conditions
Any general conditions of the Client are expressly excluded and do not bind the Provider.
3. Contract conclusion
How and when the contract is formed
Informative offers
Any offer or presentation of InvoX services is purely informative and does not bind the Provider.
Contract formation
The contract is deemed concluded upon:
Standard duration
After a one-month trial period
Renewal
Unless termination notified 3 months before expiration
4. Usage rights (license)
Your rights and usage limitations
License granted
The Client receives a limited, non-exclusive and non-transferable license to use the InvoX platform.
Prohibitions
Any resale, sub-licensing, assignment or commercial exploitation of access to InvoX is prohibited without prior written agreement from the Provider.
Platform evolution
The Provider may unilaterally update, modify or improve the platform, without obligation to maintain previous features.
5. Client obligations
Your responsibilities as a user
Main responsibilities
Right of suspension
The Provider reserves the right to suspend or refuse processing of any document not compliant with law or these conditions.
6. Billing and payments
Payment terms and penalties
Payment deadline
All invoices are payable to the bank account indicated on the invoice.
In case of late payment
7. Limitation of liability
Scope and limits of our responsibility
Best efforts obligation
The Provider is bound by a best efforts obligation and not a result obligation. InvoX is provided "as is", without absolute guarantee of continuous or error-free operation.
Exclusion of indirect damages
The Provider cannot be held responsible for indirect damages:
Liability cap
Maximum amount or total paid by Client in the last 6 months
8. Data protection (GDPR)
Compliance and protection of your data
GDPR compliance
The Provider complies with data protection legislation (EU Regulation 2016/679).
Responsable du traitement
Account data and direct communications with Client
Data Processor
Client Data uploaded to the platform (invoices, projects, time tracking, etc.)
Data transfers
Data is not transferred outside the EEA without appropriate legal safeguards (e.g. Standard Contractual Clauses).
Incident notification
In case of security incident (data breach), the Provider will inform the Client within legal deadlines.
9. Intellectual property rights
Protection of intellectual property
Exclusive property
All copyrights, know-how, trademarks and other intellectual property rights relating to InvoX and its modules belong exclusively to HD Office S.R.L.
Strict prohibitions
The Client is not authorized to copy, modify, decompile, reproduce or redistribute the InvoX software.
10. Termination and cessation
Contract termination conditions
Reasons for termination by Provider
Data after termination
Upon contract termination, platform access is suspended and Client must export their data. Provider is not required to retain Client Data after termination, except contrary legal obligation.
11. Applicable law and competent jurisdiction
Legal framework and dispute resolution
Belgian law
These conditions are governed by Belgian law.
Competent courts
Any dispute will be submitted exclusively to the competent French-speaking courts in Belgium.
12. Contact
For any question relating to these conditions
HD Office S.R.L.
Adresse
In summary
Key points to remember
Your rights
- Platform usage license
- Data protection (GDPR)
- Support and assistance
Your obligations
- Payment within 8 days
- Respect legislation
- Compliant usage with conditions